Davidb said:Thanks to this thread I started questioning the £699 I was charged last week for a major service. My dealer is Guy Salmon in Maidstone. They are a part of the Sytner group. Sytner group advertise a similar fixed price scheme to JLR but its a little cheaper - my service shows as £385.
I fired off an email to Sytner and the next day (yesterday) got a very apologetic reply from Maidstone direct - they are refunding the difference. Result!!