Center Console Air Vent

Posidrive

New member
Feeling a bit miffed, had the car 3 days and the first fault has appeared. Started her this morning and the center console air vent didn't quite raise fully and didn't retract when I turned her off. I have seen some comments on a US forum that they stick occasionally, is the reasonable or is it likely to be that the mechanism has completely failed? Could it be a fuse?
 
Fez said:
A know problem, did you buy it privately. If not then return and let them sort. Phil.

Its an approved used from a dealer, just not by local one. I presume it will fixed under the approved warranty although it looks dodgy claiming for a new fault 3 days after receiving the car, but it was definitely working.

Booked into my local dealer to be looked at next Monday
 
Funnily enough, mine did this last week when it was very cold - first time I'd started the car for a week or so. I was going to try again when it was a bit warmer. If it's still not working properly then I'll be reporting it too - bear in mind, mine is not even 10 months old.
 
RPSN said:
If you've only had the car for 3 days, take it back to where you bought it for them to sort it out or foot the bill.

If you don't get any joy have a look at this......

I it wasn't for this damn lockdown and its a 70 mile trip to the original dealer I would have been straight down there. But at the end of the day I don't care who fixes it as long as I don't have to pay and it is properly resolved. Nearest dealer is only 8 miles away.
 
Cluck said:
Funnily enough, mine did this last week when it was very cold - first time I'd started the car for a week or so. I was going to try again when it was a bit warmer. If it's still not working properly then I'll be reporting it too - bear in mind, mine is not even 10 months old.

Knowing my luck the car will have warmed up enough for it to move by the time I arrive at the dealer
 
Sounds like you have it set to always raise? I leave mine on auto, so it never raises during cold weather, and I know spring is on the way the first time pops up after winter! Hope you can get it resolved to your satisfaction.
 
The OP has a convertible, so the vent still rises for heat in cold weather - well certainly with the roof down.
 
Lunar said:
The OP has a convertible, so the vent still rises for heat in cold weather - well certainly with the roof down.

Ah, I sit corrected. ;) I'm pretty sure the vent only delivers cold air in my coupe.
 
scm said:
Sounds like you have it set to always raise? I leave mine on auto, so it never raises during cold weather, and I know spring is on the way the first time pops up after winter! Hope you can get it resolved to your satisfaction.

Yes, I did set it to always raise but it looks like it did not quite make it fully open this morning and according to the manual it should go back down when I switch off which it didn't do.

Pretty sure it will be resolved, just hope its not the start of a slippery slope
 
Posidrive said:
RPSN said:
If you've only had the car for 3 days, take it back to where you bought it for them to sort it out or foot the bill.

If you don't get any joy have a look at this......

I it wasn't for this damn lockdown and its a 70 mile trip to the original dealer I would have been straight down there. But at the end of the day I don't care who fixes it as long as I don't have to pay and it is properly resolved. Nearest dealer is only 8 miles away.


Due to the situation with lockdown, I wonder if the dealership that you bought it from could arrange something with your nearest dealer who is only 8 miles away? If not, it could be worth you contacting the Jaguar UK Customer Experience Centre to see if they can help.......
https://www.jaguar.co.uk/contact-us/index.html

Alternatively, if you need it fixed ASAP you could always have a go yourself by following the document I attached earlier......there again, why should you on a car you’ve owned for 3 days!
 
Don’t worry. I’ve had mine replaced before under warranty. It’s straight forward replace/fix with an improved component. Can’t remember how long but don’t think it took them long (30 mins or an hour perhaps).
It will work intermittently until you get it fixed.

I’d go through the place you bought it firstly.
 
@ scm
I have a coupe and if the heating is in "auto" it works as you say, vent lifts automatically when cabin temp. is higher than what has been selected, and blows cold air to cool cabin down. If you want hot air to blow from the centre vent (and the upper side vents), with the climate system already switched on in "auto", select "climate" from home screen and then select "upper" vents and centre vent will rise and blow air at what ever temp you have set (hot or cold). I find this setting better in cold weather.
 
ninetails said:
I have a coupe and if the heating is in "auto" it works as you say, vent lifts automatically when cabin temp. is higher than what has been selected, and blows cold air to cool cabin down. If you want hot air to blow from the centre vent (and the upper side vents) select "climate" from home screen and then select "upper" vents and centre vent will rise and blow air at what ever temp you have set (hot or cold). I find this setting better in cold weather.

Good tip. I've never really had the need to have warm air from the top - I just leave the climate in auto, seat and steering wheel heater on and away I go. After I'd remote started it for 5 minutes or so, of course!
 
RPSN said:
If you've only had the car for 3 days, take it back to where you bought it for them to sort it out or foot the bill.

If you don't get any joy have a look at this......

I have to say that .pdf regarding the air vent fix is fantastic. thanks for posting!
 
The convertible centre vents don’t work in the winter.....and they get sluggish when the temp is in between! I got all excited about this last year, but by the time lockdown finished, temp had risen and all worked fine again!
 
RPSN said:
If you've only had the car for 3 days, take it back to where you bought it for them to sort it out or foot the bill.

If you don't get any joy have a look at this......

Woowwww!!

Thank you for sharing your first class technical PDF.

This is why we join good forums like this.
 
Yep, that .pdf from Alex is very useful - and actually the removal process is quite straightforward.

For the screws nearest the bottom of the screen you need a torx + small extension and 1/4" drive ratchet.

The disassembly of the hinges is a bit fiddly but no issues if you just take your time.

Additional to sanding the joints I used some ptfe spray into a saucer and then applied with a finger to all bearing surfaces and hinges.

...and 2 weeks later it's sticking again :roll:
 
I’m sure the warranty fix is a revised spring and/or other component. It’s a fairly big replacement section though (not just spring on its own as they showed me the part/s).
All I know is that mine used to get stuck half way in cold weather. Not good enough but to be fair it’s happened to a lot of people and they revised the problematic components.
 
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