WANTED KNIGHTSPEED FT450 bracket
- Thread starter Timmyboy1
- Start date
Follow up on this product.
*** KnightSpeed do not honor their warranty promise. ***
I informed him (Jonathan the owner) that my bracket had snapped (Dec 1, 2019) and I was promised two replacements after repeatedly following up. I asked for a tracking number and never received anything despite repeated responses from the seller this would happen. I am now without a product despite spending over $200 on this product. 2 1/2 months later and now all communication has stopped.
I would avoid this company altogether.
It is such a shame because he could very easily improve his customer service and deliver a great product. I don't understand why he chooses to deal with customers in this manner. I am not alone either.
*** KnightSpeed do not honor their warranty promise. ***
I informed him (Jonathan the owner) that my bracket had snapped (Dec 1, 2019) and I was promised two replacements after repeatedly following up. I asked for a tracking number and never received anything despite repeated responses from the seller this would happen. I am now without a product despite spending over $200 on this product. 2 1/2 months later and now all communication has stopped.
I would avoid this company altogether.
It is such a shame because he could very easily improve his customer service and deliver a great product. I don't understand why he chooses to deal with customers in this manner. I am not alone either.