My car is one year old so I went to a renew the online pack for the car which includes Internet etc. i’d previously renewed the Guardian and tracker with Jaguar. I have spent a week trying to get some sense from Jaguar UK. One person said I couldn’t have it in my car. But I’ve had it for one year. The next person said I needed a link sent to my email it never arrived . This morning I spoke to 4 different people eventually one of them said they’d pass it on to technical. Anyone else had this issue.