Map Updates

S

Seacourt

New member
Hi,

Does anyone know how I can check what Map Version I have installed on the car?

I think my might be out of date as there are roads near me that now appear on google/apple maps but don't appear on my Sat Nav, but the update is £174 (inc P&P), so I wanted to check before I shelled out!

In have a 2013 Convertible with a HDD system.

Thanks

Seacourt
 
OK after 3 hours in the car (two of those on my driveway in the hot sun!) I've now updated my maps to 2017 version.
Bit disappointed with my dealer as I'd specifically asked that they update the maps before I brought the car, and they told me that they had...liars!!. But I had exactly the same thing with this dealer and my wife's Disco Sport so nothing new there!!!

Anyhow hope there won't be any updates anytime soon, life is too short.. :D

Seacourt
 
Go back to you dealer and request a refund for the cost of the update. If they promised to include it as part of the deal then tell them to honour their commitment.
 
If you requested before the collection for this to be done and part of the deal you should have checked at the time of collection(easy to forget i know), job not done then deal off. I'm sure they would have happily completed the update for you then. I would definitely do as Myer suggests...
 
Yes agree, but checking the version of the maps isn't easy. There's a few hidden menu settings to look into and navigate through, as I've found out..

I assumed that the dealer would be a man of their word and they would have done the update as requested.

Anyhow I've emailed the dealer and am awaiting a response.

Thanks

Seacourt.
 
"Man of his word" Jag dealer yeh only owned mine for a shore while and I find it difficult to believe the quality of the dealerships, the cars may have come a long way since the 1980's but the dealers haven't.
 
Unless dealer is too far to travel (suspect not as you've bought twice), just make appointment via reception and talk to them. General service of Jaguar dealers is not great, and often worse when impersonal such as emails ... Going to see dealer, advising him that his poor service is documented for all other owners to read and you are likely (not guaranteed) to get better response ...

Good luck

On a separate note, where did you get the updates from, is/was it a one time usage, will it only upgrade a MY13 system?

Regards,Paul
 
Senniha,

With Two emails sent to the dealer and no response, a trip to the dealership to protest might be the next best thing.

With regard to the upgrade then it will depend what system you have.. If it's a HD system then logon to http://jaguar.navigation.com/home/en_GB/JaguarEMEA/GBP

If you have an SD based system then you need to load some software onto your PC and plug the card in.

Both cost money to update but the SD system is cheaper at £95 than the HD system which cost me £174 and comes on a USB Stick.

Thanks

Seacourt
 
OK now all sorted.

Dealer will be refunding me my £174 and he has had a stern telling off from me about their processes!!

:-)

Seacourt
 
Hi Seacourt, I have at last received the Jaguar incontol touch plus satellite update europe memory stick to install. The dealer promised to supply FOC, but it took a lot of nagging before i finally received it! It seems a bit complicated to install, and takes 3 hours with the engine running?1?1 And where do i get the authorisation code that is required. Any help/advise would be appreciated.
 
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