Corrosion on door

[Rivendell]

My 16 registration car has some corrosion on the door panel. It hasn’t broken the surface yet, but you can see it bubbling beneath. Does anyone have any experience of claiming on the anticorrosion warranty? On the face of it, this looks pretty black and white but you never know with these things .,,

 

[Chrissyg]

Jaguars have a 6 year paint and corrosion warranty - take it to a dealership and get them to fix it!

 

[Elementad]

Haven’t seen that before on an F. Although I’ve had previous aluminium panels cars before that can still bubble paint if water gets under the paint work.

Has it got underneath via a stone chip?
I’m sure Jag would honour that. I certainly think a visit to dealer should sort that out.

 

[Rivendell]

Thanks for the replies. I don’t think there’s much doubt that corrosion beneath the paint is causing the paint to bubble up, but I had a tricky experience convincing a BMW dealership of something similar a few years ago. I shall take it to Beadles at Watford next week. Hopefully they’ll see it the same way.

 

[Chrissyg]

Beadles in Sidcup honoured a huge amount of corrosion in the boot on my 2014 V6S with 3 months until the paint and corrosion warranty ran out including all new electrics in the boot. A bit of door corrosion should be sorted easily!

 

[Rivendell]

Beadles in Sidcup honoured a huge amount of corrosion in the boot on my 2014 V6S with 3 months until the paint and corrosion warranty ran out including all new electrics in the boot. A bit of door corrosion should be sorted easily!

Reassuring. Thank you.

 

[NBC fdff]

I've had exactly the same issue on the leafing edge of the passenger door. No scratch or chip present. Taking to the dealers bodyshop tomorrow as per service manager's request

 

[Rivendell]

I've had exactly the same issue on the leafing edge of the passenger door. No scratch or chip present. Taking to the dealers bodyshop tomorrow as per service manager's request

Good luck Abdul! Please keep us posted.

 

[NBC fdff]

By way of an update, car was bought from Taggarts of Glasgow; now part of Lookers. Took to their bodyshop and the technician took photos etc and said he would be in touch after speaking to warranty administrator. Didn't hint it would be an issue so fingers crossed.

 

[Rivendell]

By way of an update, car was bought from Taggarts of Glasgow; now part of Lookers. Took to their bodyshop and the technician took photos etc and said he would be in touch after speaking to warranty administrator. Didn't hint it would be an issue so fingers crossed.

Ditto, although the Beadles bodyshop man started his inspection by suggesting the door had been resprayed. Fortunately, paint depth readings showed it hadn’t. Quite a process though. Inspection by bodyshop, second inspection by technician. Written report etc and then approval for a warrantee repair follows in about a week. Fingers crossed here too!

 

[NBC fdff]

Update....Lookers who now own Taggarts, are arranging for the warranty work. However, I was 'lucky' to get a courtesy car...a Seat Ibiza! Car will be off the road for a week!! Contacted Jaguar to see if they would help; car was bought new and financed through Jaguar dealership. They are not interested in helping in relation to enhancing courtesy car. They keep saying " we understand ..." but will not help. Poor service.Jaguar. First time with brand and disappointed

 

[Rivendell]

Update....Lookers who now own Taggarts, are arranging for the warranty work. However, I was 'lucky' to get a courtesy car...a Seat Ibiza! Car will be off the road for a week!! Contacted Jaguar to see if they would help; car was bought new and financed through Jaguar dealership. They are not interested in helping in relation to enhancing courtesy car. They keep saying " we understand ..." but will not help. Poor service.Jaguar. First time with brand and disappointed

Abdul, glad they’re doing this. Are this doing this as a paint warranty item, or corrosion?

 

[jgaxkr]

Update....Lookers who now own Taggarts, are arranging for the warranty work. However, I was 'lucky' to get a courtesy car...a Seat Ibiza! Car will be off the road for a week!! Contacted Jaguar to see if they would help; car was bought new and financed through Jaguar dealership. They are not interested in helping in relation to enhancing courtesy car. They keep saying " we understand ..." but will not help. Poor service.Jaguar. First time with brand and disappointed

You were "lucky" to get a courtesy car. That is what they are not an "entitlement car". Your car is going in for a warranty repair & you are being supplied transportation. Dealers are under no obligation to supply you with a car. It is a courtesy they offer usually for people bringing a car in for mechanical repair or maintenance. So yes you are 'lucky".

 

[NBC fdff]

Update....Lookers who now own Taggarts, are arranging for the warranty work. However, I was 'lucky' to get a courtesy car...a Seat Ibiza! Car will be off the road for a week!! Contacted Jaguar to see if they would help; car was bought new and financed through Jaguar dealership. They are not interested in helping in relation to enhancing courtesy car. They keep saying " we understand ..." but will not help. Poor service.Jaguar. First time with brand and disappointed

Abdul, glad they’re doing this. Are this doing this as a paint warranty item, or corrosion?

Hi ..not sure tbh. As far as I know its corrosion as it's bubbled up but no surface defect. Whichever it is, glad its being sorted. Speaking to the tech on drop off he said they'd just done a 4 year old F type with similar on the boot.

 

[NBC fdff]

Update....Lookers who now own Taggarts, are arranging for the warranty work. However, I was 'lucky' to get a courtesy car...a Seat Ibiza! Car will be off the road for a week!! Contacted Jaguar to see if they would help; car was bought new and financed through Jaguar dealership. They are not interested in helping in relation to enhancing courtesy car. They keep saying " we understand ..." but will not help. Poor service.Jaguar. First time with brand and disappointed

You were "lucky" to get a courtesy car. That is what they are not an "entitlement car". Your car is going in for a warranty repair & you are being supplied transportation. Dealers are under no obligation to supply you with a car. It is a courtesy they offer usually for people bringing a car in for mechanical repair or maintenance. So yes you are 'lucky".

Hi not sure I'd agree with you on that. Having had several other 'prestige' brands over time, first foray into Jaguar ownership a bit disappointing. Anytime I've had warranty work of any description with other brands, they've always arranged a courtesy car without asking. Often that was an enhanced model or spec as no doubt that was a good marketing ploy to encourage you to buy further up the chain next time. Why should any of us pay for a car, esp of this value and age, find it to be defective in manufacture within warranty and NOT get a replacement. We'll agree to disagree.

 

[scm]

Hi not sure I'd agree with you on that. Having had several other 'prestige' brands over time, first foray into Jaguar ownership a bit disappointing. Anytime I've had warranty work of any description with other brands, they've always arranged a courtesy car without asking. Often that was an enhanced model or spec as no doubt that was a good marketing ploy to encourage you to buy further up the chain next time. Why should any of us pay for a car, esp of this value and age, find it to be defective in manufacture within warranty and NOT get a replacement. We'll agree to disagree.

I'll agree to agree with you. However, loan vehicles tend to be at the "discretion" of the dealership and, as we know only too well, they are very variable in the way they behave. For regular maintenance/servicing you may have to wait for loan vehivcle to be available (often several weeks in advance) but when a newly purchased car fails I'd expect (and have not been disappointed so far, although it's only happened once!) the selling dealer to provide a car (I got a demonstrator last time it happened). The only luck involved is whether your chosen dealer is good or bad.

 

[Rivendell]

I’m still waiting for approval or refusal over 2 weeks on. The dealership tech guys (one from the paint shop; one mechanic) inspected the car and did paint depth checks etc to ensure nothing had been resprayed, which they confirmed It hadn’t. They seemed pretty clear is was corrosion, suggesting I check other panels regularly ‘while the car was under corrosion warranty’. However, their report needs to be approved by someone at somewhere (anyone know?) and this hasn’t happened. The service team said ‘we’re not sure if it’s paint (for which I’m not covered) or corrosion’ (for which I am). My ‘glass half empty’ view is that it will be turned down.

With no returned phone calls, no replies to emails and 2 years of additional Jaguar warranty on which I haven’t made a claim (except roadside assistance to my house to sort out a flat battery after a service because of incorrect OBM drills in the dealership), it’s really disappointing. Premium brand, maybe, with premium prices, definitely, I’m preparing for a complaint!

 

[NBC fdff]

Hi not sure I'd agree with you on that. Having had several other 'prestige' brands over time, first foray into Jaguar ownership a bit disappointing. Anytime I've had warranty work of any description with other brands, they've always arranged a courtesy car without asking. Often that was an enhanced model or spec as no doubt that was a good marketing ploy to encourage you to buy further up the chain next time. Why should any of us pay for a car, esp of this value and age, find it to be defective in manufacture within warranty and NOT get a replacement. We'll agree to disagree.

I'll agree to agree with you. However, loan vehicles tend to be at the "discretion" of the dealership and, as we know only too well, they are very variable in the way they behave. For regular maintenance/servicing you may have to wait for loan vehivcle to be available (often several weeks in advance) but when a newly purchased car fails I'd expect (and have not been disappointed so far, although it's only happened once!) the selling dealer to provide a car (I got a demonstrator last time it happened). The only luck involved is whether your chosen dealer is good or bad.

If somebody with a 'proper' engine agrees, I'll take that :lol:

 

[NBC fdff]

I’m still waiting for approval or refusal over 2 weeks on. The dealership tech guys (one from the paint shop; one mechanic) inspected the car and did paint depth checks etc to ensure nothing had been resprayed, which they confirmed It hadn’t. They seemed pretty clear is was corrosion, suggesting I check other panels regularly ‘while the car was under corrosion warranty’. However, their report needs to be approved by someone at somewhere (anyone know?) and this hasn’t happened. The service team said ‘we’re not sure if it’s paint (for which I’m not covered) or corrosion’ (for which I am). My ‘glass half empty’ view is that it will be turned down.

With no returned phone calls, no replies to emails and 2 years of additional Jaguar warranty on which I haven’t made a claim (except roadside assistance to my house to sort out a flat battery after a service because of incorrect OBM drills in the dealership), it’s really disappointing. Premium brand, maybe, with premium prices, definitely, I’m preparing for a complaint!

Just need to push it methinks!

 

[scm]

Hi not sure I'd agree with you on that. Having had several other 'prestige' brands over time, first foray into Jaguar ownership a bit disappointing. Anytime I've had warranty work of any description with other brands, they've always arranged a courtesy car without asking. Often that was an enhanced model or spec as no doubt that was a good marketing ploy to encourage you to buy further up the chain next time. Why should any of us pay for a car, esp of this value and age, find it to be defective in manufacture within warranty and NOT get a replacement. We'll agree to disagree.

I'll agree to agree with you. However, loan vehicles tend to be at the "discretion" of the dealership and, as we know only too well, they are very variable in the way they behave. For regular maintenance/servicing you may have to wait for loan vehivcle to be available (often several weeks in advance) but when a newly purchased car fails I'd expect (and have not been disappointed so far, although it's only happened once!) the selling dealer to provide a car (I got a demonstrator last time it happened). The only luck involved is whether your chosen dealer is good or bad.

If somebody with a 'proper' engine agrees, I'll take that :lol:

I have to confess that the loan vehicle I had on that one occasion was actually a 4-pot convertible. And nobody noticed the difference!