Would be good to hear some thoughts as I’m genuinely in two minds at the moment on my recent purchase of MY16 V6 manual from JLR dealer in Bristol.
I bought it online 3 weeks ago, it needed a service to bring it up to date which they were doing and would be looking at delivery the following week.
Then discovered the active exhaust failure: new exhaust replaced, plus a new windscreen. Delivery was suppose to be last week but this was delayed to yesterday: then I got a call saying rear camera fault. This was ordered and replaced this morning but I’ve just had another call to say the camera has been blown again so they’re suspecting some sort of wiring issue which they need to get to the bottom of.
As it was a spur of the moment buy, I’m now wondering whether it’s just one of those “lemon” cars (we all know they exist).....buying from this dealer gave me some comfort and to be fair to them they haven’t been willing to just let the car go without thorough investigation and repair / replacements, but I’ve got a slight feeling that when that car is sat on my drive fault light after fault light will be pinging on!!
But I might be being overly cautious here. Perhaps a better option might be to try and get an extended warranty out of the sales manager who again, I should comment has been honest and communicate and definitely understands this is not the customer experience they want buyers to have.
Thoughts and suggestions welcome!! Maybe I paid too much given the car I bought at the time has shown itself to be a little more delicate than I would’ve liked? Or maybe I should leave as is because a lot of the issues on the car have now likely been addressed.....
I bought it online 3 weeks ago, it needed a service to bring it up to date which they were doing and would be looking at delivery the following week.
Then discovered the active exhaust failure: new exhaust replaced, plus a new windscreen. Delivery was suppose to be last week but this was delayed to yesterday: then I got a call saying rear camera fault. This was ordered and replaced this morning but I’ve just had another call to say the camera has been blown again so they’re suspecting some sort of wiring issue which they need to get to the bottom of.
As it was a spur of the moment buy, I’m now wondering whether it’s just one of those “lemon” cars (we all know they exist).....buying from this dealer gave me some comfort and to be fair to them they haven’t been willing to just let the car go without thorough investigation and repair / replacements, but I’ve got a slight feeling that when that car is sat on my drive fault light after fault light will be pinging on!!
But I might be being overly cautious here. Perhaps a better option might be to try and get an extended warranty out of the sales manager who again, I should comment has been honest and communicate and definitely understands this is not the customer experience they want buyers to have.
Thoughts and suggestions welcome!! Maybe I paid too much given the car I bought at the time has shown itself to be a little more delicate than I would’ve liked? Or maybe I should leave as is because a lot of the issues on the car have now likely been addressed.....