Acceptable door fit?

[Johnboy]

I know I have seen this topic somewhere, so apologies for the duplication. Had my 2017 Ftype a few weeks now and only just noticed under a strong light the awful passenger door fit, haven't checked driver's yet.
Is this to be regarded as a normal acceptable fit?
Sorry for the filthy car, not normally so.

 

[Fez]

There is a whole thread about door fit, search and you will find it. However your door does look out of alignment. Maybe a trip to the dealer to sort.

 

[Johnboy]

Thanks Fez

 

[daytona650]

Thats out and needs fixing. Push the dealer....

 

[Johnboy]

Glad you think so too daytona, thanks!

 

[philmayfield]

All too common I’m afraid. I took mine back to Marshall’s of Lincoln but ther body shop were unable to fix it. Marshall’s suggested that I wrote direct to Jaguar with my complaint and send photographs. Do you call that customer service when the customer has to do the chasing? An arrangement was made for two two techs to come over on a Saturday morning to fix it. I think it’s such a common problem that Jaguar have a dedicated team! On collecting the car there was a definite improvement but it was not perfect. There was no one present at Marshall’s with sufficient knowledge to discuss the matter. When I queried it on the following Monday they gave the stock answer that it was within manufacturing tolerances! I had previously made them aware I was in the market for a new F Pace so I would have expected exemplary service to retain my custom. I bought the F Pace elsewhere but whether they’ll be any better when I have a problem remains to be seen. Main dealers, of all makes, are pretty slick when it comes to selling but in my experience, no so good on the follow up. Best of luck with getting it sorted. It’s a common problem of which Jaguar must be well aware.

 

[mickjaguar]

Mine was like that. Service desk looked at it and said the sill needed adjusting outwards, rather than the door alignment and booked it into the bodyshop rather than the workshop. No quibble, all fixed properly.

 

[Johnboy]

Thank you both for your replies, I'll be taking it in soon and will report back!
Mickjaguar haha great name

 

[philmayfield]

Like mickjaguar said it is primarily the sill. I’ve looked at new ones in the showroom and have seen the same problem, usually on the passenger door. I think someone on the production line needs their arse kicking.

 

[Johnboy]

I agree Phil, inexcusable quality on any modern car even more so when you get to these vehicle prices.

 

[philmayfield]

Knowing what I know now I went over my wife’s new F Pace with a fine toothed comb. The panel fit was perfect. I didn’t check my F Type so thoroughly as, coming from a Porsche, I never even dreamt of panel imperfections. Don’t get me wrong, I do like Jags and it was my wish to buy a prestige British car when the Germans were making threats over Brexit! So far, mechanically and performance wise they’ve been excellent.

 

[Johnboy]

Good to hear no problems with running/performance Phil.

 

[Johnboy]

Update : Finally got round to taking the car in to check door fit and guess what there was a new car in the showroom with the same problem!

Here are a few photos.

 

[powerhouse]

Update : Finally got round to taking the car in to check door fit and guess what there was a new car in the showroom with the same problem!

Here are a few photos.

Wheres the photos

 

[Johnboy]

Sorry, file sizes must be too large, around 3mb and I don't have P.S on my phone, will reduce size and repost.

 

[Johnboy]

Photos

 

[cj10jeeper]

I’m not one to be ‘outraged of England’, but I find it astounding that 5 years into production a premier brand could put a car like that on the showroom floor
It’s inconceivable that German or dare I say even emerging brands would accept this level of fit and finish

 

[Anonymous]

I know ... and just look at the price of the car in the pictures :shock:

Even my partners dads I20 Hyundai has very good panel fit .. I really do wonder at times with Jaguar, and this is exactly the reason we have held off buying another Jaguar .. we was thinking of buying a E Pace but for now permanently on hold .. so one lost sale

 

[powerhouse]

Supposed to pick up my new car next week at the dealers, will look to see will it have this problem, is this common with every car or just some, and if so is it a quick fix by the dealer.

 

[Johnboy]

Hi powerhouse, with mine and tbe two cars in the showroom it's just the passenger door. Said they may have to get engineers from Jaguar in to fix, I'll post an update when I know more.